IT Specialist (Service Delivery _ GTS)

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it specialist (service delivery _ gts)

job id gts-0433662 job type full-time regular
work country vietnam posted 08-sep-2011
work city hanoi, ho chi minh city job area consulting & services
travel 10% travel annually job category it specialist
business unit int tech svcs job role testing support specialist
job role skillset general
commissionable/sales-incentive jobs only no
job description
it specialist - services specialist
responsible for the solution construction, implementation and systems integration, delivering high quality solutions to clients in response to varying business requirements. performs assgined tasks within chedule in accordance with established standards and guidance.requierments, implementations and production projects/engagements, designs, the i/t specailist has some specific proudct-, technology- or industry-related specialized sklils and works with proposals.having skills and practical knowledge with ibm tivoli software
english: fluent
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer. may assist in the identification of new i/t services opportunities.and occasionally with customers, to implement techincal solutions,
effectively negotiates with techincal peers.
position may require coordination of activities of peers and more experienced team members to implement technical solutions.
contribution/leadership
works on information technology projects with direct customer contact.the i/t specialist assists in delviery of high quality solutions to clients in response to specific business requirements.
problem solving
recognizes and articulates job related problems to management.
working conditions
normal/flexible office conditions, may be exposed to irregular hours.
analyzes technical problems and creates solutions involving the use of existing techniques or tools.
as a member of a team, and system integration in a technology/industry specialty or product sales, perofrms a technical role in support of the soltuion construction, implementation.
the i/t specialist provides analytical support necessary to develop and implement solutions for small to medium size projects, or components/elements of larger projects.
skills environment
understands and applies basic knowledge of information technology and associated tools of their technical specialty to support attainment of team and department objectives.
work is often reviewed by peers and management, for developmental purposes.tasks performed inculde integrating hardware, software, and network solutions.
communication/negotiation
draws upon concepts of tools, technloogies and methodloogies to collaobrate with otehr technical specilaists when caryring out assigned duites.demontsrates reqiured assoicate i/t specialist proficeincies in technical skills.deveolping solution delivery, idetnify proejct requirements, whcih may include venodrs and subconrtactors.anaylsis, product installation, performs assigned technical tasks including study, programming, test and system integration.cultivates and maintains a very positive relationship among team members.develops technical skills and absorbs professional knowledge quickly. provides technical advice to project managers/leaders and gives some technical direction to team members such as subcontractors or client personnel, on occasion.a few i/t specialist disciplines, which generally means developing expertise in another area prior to entering these disciplines, begin at higher positions, notably client/server and industry.may use tools to analyze and implement portions of a customer solution.
the i/t specialist is an individual contributor responsible for providing i/t services in a billable project/engagement or providing technical support in a sales organization.
challenges the validity of given procedures and processes with the intent to enhance and improve a customer solution.apply their it specialist skills in an internal or external customer billable services and implementation environment.sexual orientation, gender identity or expression, national origin, or veteran status, age, genetics, gender, religion, color, disability, all qualified applicants will receive consideration for employment without regard to race.
this is the entry position to the i/t specialist profession for many disciplines and presumes skills of a college graduate or equivalent.
may directly influence team members within own project and department or client team with different ideas and techniques for performing tasks.
prepares and recommends technical alternatives involving technology, tools, methodology, processes and solution components.
understands the standard mission of the i/t specialist in own area of specialty.citrix,
required
bachelor\'s degree
at least 4 years experience in have project implementation experience and knowledge with virtualization technologies for intel-based such as vmware, hyper v.

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